Crisis Management

We offer solutions to help companies manage and mitigate the impact of crises and expedite recovery

First Party Recall

Food, drink, pharmaceuticals and cosmetics

Instances of accidental food contamination occur from the introduction of microbiological contamination, viruses, chemicals and foreign objects, or from formulation errors and mislabelling.

Cosmetics and medicines are also susceptible to contamination and potentially fatal errors.

Consumer goods

Consumer goods recalls are on the rise and have been so for the past decade, usually as a result of danger from overheating, electrical shock and parts detaching causing choking hazards.

According to RAPEX (Rapid Alert System for Non-Food Consumer Products), the number of notifications in 2009 rose by 7% when compared to the previous year. Prime offenders were clothing, textiles and toys, but all sorts of product types made their list.

The true costs of recall

Once embroiled in a product recall situation the costs, direct and indirect, to manufacturers, retailers or wholesalers can be enormous. Public/products liability will address the effects of injury or damage caused, but the impact may be much wider. Recovering stock, transport, overtime, repair or replacement and subsequent loss of reputation and profit can cause deep financial damage.

Features & Benefits Coverage Get funded is Guaranteed

Pre-incident recall planning consultancy is included (fees are commensurate to the premium amount)
Covers the direct costs of a recall, including laboratory product testing, reverse distribution, destruction and disposal of faulty stock, addition human resources, repair or replacement and redistribution
Covers additional business costs post-recall arising directly from the event
Brand protection through crisis management consultancy expertise
Cover in the face of threatened or actual malicious attacks

Costs of the recall
Costs of replacing the defective product
Consultants’ and advisors’ costs
Loss of gross profit
Product extortion costs
Defence costs
Brand rehabilitation costs
Third party recall and replacement cost

Once you’re approved, you’ll be able to access your support in as little as 24 hours.

Our Services

Contact Us

2529 A Level 27 Sentinel Business centre Dubai United Arab Emirates
+971 563 328 642
+971 568 243 513
support@rousselmeibo.com

For Business Support

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Crisis Management